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Yes, we offer long-term partnership agreements.
In fact, once clients start working with us, it’s very rare that they look for another logistics partner – our service quality and reliability keep them with us for the long run.
You can begin using our services by submitting your inquiry through the “Request a Quote” form available on our website, or by contacting us directly via phone. Our team will guide you through the onboarding process and assist with your requirements.
Yes, we provide detailed billing reports to ensure full transparency of all charges and services rendered with actual receipts attached.
Yes, special handling may involve additional fees, but we always provide a quotation in advance. This ensures full transparency for both us and the client before any work is carried out.
We accept multiple payment methods, including cheque, bank transfer (TT), and cash. Clients can choose whichever option is most convenient for them.
Yes, we offer both monthly and yearly contracts, depending on your storage and service requirements. We can customise the contract terms based on volume, duration, and operational needs.
The client’s request.
We coordinate with trusted insurance partners to provide protection for your cargo during storage and transportation.
Yes. All our staff are thoroughly trained in cargo handling protocols and bring strong experience, expertise, and local operational knowledge to every task. Continuous upskilling is one of our core principles, and we invest in regular training to ensure our team remains aligned with industry best practices. We believe our company’s strength comes from our people, and we are committed to supporting them to perform at their best.
Yes. We provide comprehensive transshipment services, including sea–sea, sea–air, and air–sea movements, efficiently routed through our UAE logistics hub to ensure smooth and timely cargo transfer.
Yes – wecan handle smaller parcels internationally.
Yes, we offer same-day delivery for urgent shipments, depending on pickup location, delivery distance, and cut-off time.
We arrange fast dispatch, dedicated vehicles, and priority handling to ensure timely delivery.
Yes – we provide “courier shipping… for small or urgent orders.
Via air, provided they meet airline and IATA regulations.
We manage DG documentation, proper packaging, labeling, and coordination with approved carriers to ensure safe and compliant transport.
Yes, we provide complete airport-to-door delivery services.
We handle customs clearance, documentation, and final-mile delivery to ensure your cargo reaches its destination quickly and smoothly.
Air freight transit times usually range from 1 to 5 days, depending on the origin, destination, airline, and flight availability.
Express services can deliver within 24-48 hours, while standard air cargo may take 3–5 days.
Yes – we competitive rates with swift services and arrange chartered cargo flights.
Yes – we provide air freight services with import/export channels and worldwide logistics agent network like WCA (World Cargo Alliance).
Yes – we provide sea freight to and from all the major ports in the world.
These factors together determine the final freight cost.
Yes – we provide LCL (less than container load) freight services.
Yes. We provide cross-border transportation through our sea (ocean) freight, air freight, and transshipment services, enabling smooth regional and international cargo movement via our UAE logistics hub.
Yes – we provide all types of land transportation by ensuring safe handling and timely delivery of shipments.
We help with trade compliance and procedures.
We handle sea shipments from JEBEL ALI PORT, air shipments from DXB & DWC Airports and all the land entry points in UAE.
Customs clearance timelines depend on document accuracy and shipment type, but when all documents are complete and in order, clearance can be completed in a very short span of time – often within a few hours.
We ensure all paperwork is prepared correctly to help avoid delays and facilitate smooth, fast processing.
Shipping & Commercial Documents
Yes – we provide customs documentation & clearance services for imports by air or sea, and for goods moving inside UAE.
Yes, we can assist with the clearance process for duty-exempt shipments.
The importer is responsible for obtaining and providing the official exemption permit, and once it is issued, we handle the complete customs clearance to ensure the shipment is processed smoothly and without delays.
Shipping & Commercial Documents with Product-Specific mentioned GTIN (Barcode)
FTA clearance timelines can vary, but generally it takes between a few hours to 1 business day, provided all documents are in order and there are no discrepancies. We ensure all documentation is prepared correctly in advance, which helps speed up the clearance process significantly.
FTA clearance refers to assisting inbound shipments of excisable goods (such as cigarettes, tobacco, energy drinks, soft drinks) through UAE customs and tax procedures with the Federal Tax Authority.
Yes – custom packaging solutions.
All labeling is done under strict quality control to ensure accuracy, consistency, and compliance with UAE regulatory standards.
Yes – packing & unpacking directly from containers.
Yes – our services include palletisation, lashing, cargo handling – loading/unloading support.
Yes – packing & unpacking directly from containers with cross docks facility as well.
We handle a wide range of cargo across sea, land, and air channels, covering both general and specialised goods. Our capabilities include the safe handling of tobacco and other excise products, as well as energy drinks, carbonated beverages, and sweetened drinks.
We manage shipments of all sizes, offering support for both Full Container Loads (FCL) and Less than Container Loads (LCL) to accommodate diverse logistics requirements.
We follow comprehensive security and compliance protocols specifically designed for tobacco and excise-regulated products.
These measures ensure that all tobacco products remain fully protected, accounted for, and compliant at all times.
Yes – we assist non-excise registered businesses in clearing inbound shipments of excisable goods through Dubai Customs by completing tax procedures with the FTA.
Yes. We handle a full range of excise-regulated goods, including tobacco products, energy drinks, carbonated beverages, and sweetened drinks. Our services include FTA excise clearance, compliant storage, and handling within our Designated Zone and JAFZA-bonded facilities, ensuring full adherence to UAE excise regulations.
Yes. We are FTA approved designated zone fully authorised to store tobacco and other excise products. Our facilities specialise in the storage, handling, and customs processing of a wide range of tobacco items, including cigarettes, cigars, e-cigarettes, raw tobacco, tobacco molasses, and related excisable goods.
We operate within an FTA-compliant excise warehouse and provide excise customs clearance services in Dubai, supported by our JAFZA-bonded warehouse for high-security and regulatory adherence. All operations are carried out within an approved FTA Designated Zone, ensuring premium excise handling standards throughout our Jebel Ali facility.
Yes, we offer both long-term and short-term storage solutions.
Our facilities are designed to accommodate flexible storage durations based on your operational needs – whether you require temporary stock holding or a fully customised long-term warehousing plan. Let me know what type of storage you’re looking for, and we can propose the most suitable option.
Our general warehousing services include secure storage of goods within our facility located in the Jebel Ali Free Zone, Dubai.
In addition, we provide a full suite of operational support services such as inventory management, distribution, packing and unpacking directly from containers, labeling, palletisation, and lashing – ensuring efficient handling and seamless movement of your cargo.
Yes. We provide ambient temperature – controlled warehousing, ensuring that goods are stored in a stable, well-regulated environment suitable for a wide range of general and excise products.
We offer General Warehousing as one of our core services, supported by specialised warehousing solutions for excise and tobacco products within an approved Designated Zone.
Our warehousing capabilities are further enhanced with a range of value-added services, including container packing and unpacking, labeling, palletisation, lashing, and comprehensive cargo handling to ensure safe, efficient, and compliant operations.
Phone: +971 4 336 91 61
Email: cs@adinlogistic.com
Online: Submit your inquiry via the Request a Quote or Contact form available on our website.
Our warehousing services are cost-effective because we prioritise efficient inventory management, supported by best-in-class warehousing and distribution practices. Our Designated Zone solutions further help clients reduce overall inventory and storage costs while ensuring regulatory compliance.
We operate with a strong commitment to delivering the right price, right quantity, and right condition, ensuring value, accuracy, and operational efficiency at every stage of the storage process.
Yes. Our distribution centres are designed to seamlessly integrate with your existing supply chain operations, ensuring smooth coordination, efficient workflow, and full alignment with your logistical requirements.
Yes – we integrate with supply chain operations and manage inventory efficiently, distribute packaged goods, handle customs clearance, freight forwarding and warehousing.
We cater to a wide range of industries requiring general cargo handling across sea, air, and land freight. As an ISO-certified logistics provider in the UAE, we support businesses from multiple sectors with reliable and compliant supply chain solutions.
We specialise in the tobacco and excise-products industry, handling sensitive goods such as cigarettes, cigars, e-cigarettes, raw tobacco, tobacco molasses, tobacco-heating devices, energy drinks, carbonated beverages, and sweetened drinks. These products are managed within our FTA-compliant excise warehouse and JAFZA-bonded facilities, ensuring full regulatory adherence and secure handling.
Yes – we offer tailored ambient temperature control warehousing and distribution services designed to meet the unique needs of clients.
With our vast experience and proven expertise, we serve as a preferred partner for businesses seeking secure, reliable, and easily accessible distribution centres that integrate seamlessly with their existing supply chain operations.
We focus on cost-effective inventory management, enabling our clients to minimise storage overheads and maintain optimal stock levels without disruption.
Our Designated Zone solutions, along with fully customised warehousing and distribution services, ensure that every operational requirement is met with precision and flexibility.
At the heart of our operations are the values that define us: trust, technology, scalability, cost efficiency, compliance, and security. These principles guide us in consistently delivering logistics solutions that not only meet client expectations but continuously exceed them.
Our office/warehouse is at: Warehouse Number LIU10AB06, LIU 10 Warehouses, South Zone 5, Jebel Ali Freezone, Dubai, United Arab Emirates Phone: +971 4 336 91 61
